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Shipping and Returns

Shipping Policy:

  • Free ground shipping within the contiguous USA on orders of $75 or more. 
  • UPS Discounted Rates within the contiguous USA on orders of $75 or less.
  • Orders generally ship within 24-48 hours.
  • Alaska and Hawaii: Orders to Alaska are billed at the rate of of $20 for orders of $0-25 and $15 for for orders of $25 or more. 

 Return Policy:

Frosch USA is happy to provide you with a free return shipping label and offer a refund if you are unhappy with your product in any way, within 30 days of receipt of your order. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that it can take 3-5 days for refunds to process. 

This return policy only applies to orders placed at For any Frosch items purchased through other retailers, please contact the venue of purchase. 


Questions, Comments: 
As always, if you have any questions or comments about your order or Frosch products in general, please contact us on or email