Earn while you shop! Introducing Frosch Rewards - earn points for every dollar you spend in our store. You can earn points for simple actions: creating an account, placing an order, or even visiting our Facebook page. Once you've earned points, they're redeemable in our online store for discounts on your order or other promotions!
To get started, simply click the "earn rewards" button on the bottom right of our website.
HOW DO I PARTICIPATE?
Joining is easy! Just click the "Create An Account" link to get started. Once you're registered with our store, you'll automatically start earning points with each order you place.
HOW CAN I EARN POINTS?
You can earn points by participating in any of our promotions! Simply click on the 'Earn Rewards' tab to view and take part in our current opportunities.
WHAT CAN I REDEEM MY POINTS FOR?
Points can be redeemed for discounts on your order or other promotions. Just visit the 'Get Rewards' tab to view all of our exciting reward options.
HOW DO I REDEEM MY POINTS?
Exchanging your points for rewards is easy -- simply visit the 'Earn Rewards' tab to view all of our reward options and click the 'Redeem' button to redeem your reward.
HOW DO I CHECK MY POINTS BALANCE?
Your up-to-date points balance is always displayed in the top of this popup.
DOES IT COST ANYTHING TO BEGIN EARNING POINTS?
Absolutely not! Sign up is 100% free, and it will never cost you anything to earn points. Visit the 'Earn Points' tab to get started.
DO I HAVE TO ENROLL OR REGISTER IN INDIVIDUAL PROMOTIONS?
Once you register for an account, you're all set – we don't require you to register for individual promotions in order to be eligible. Just fulfill the requirements of a promotion, and we'll post the points to your account immediately!
HOW LONG WILL IT TAKE FOR POINTS TO POST TO MY ACCOUNT?
You should receive points in your account instantly once you complete a promotion!
DO MY POINTS EXPIRE?
Nope! Your points will never expire.
WHAT HAPPENS TO MY POINTS IF I MAKE A RETURN?
When you return an item, you lose the associated credit you originally earned by buying the item in the first place. Sound kind of confusing? Let's take an example: let's say you had previously spent $50 towards a 'spend $100, earn 500 points' promotion, and you decide to buy a $20 item, which bumps you up to $70. If you decide to return that item, your progress would also go back down to $50 – it's just like you hadn't bought the item in the first place.
HOW DO I CONTACT SUPPORT IF I HAVE QUESTIONS ABOUT MY POINTS?
Contact us at firstname.lastname@example.org and we'd be happy to help.
I'M VERY CLOSE TO EARNING A REWARD. CAN I BUY EXTRA POINTS TO GET THERE?
We currently require you to have enough points to redeem any of the awards you see listed on the 'Get Rewards' tab. You cannot buy points.
WHAT IF I DON'T WANT TO RECEIVE PROMOTIONAL EMAILS?
From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email.